How to invite a team member
- Go to Team (sidebar or Profile menu → Team)
- Click Invite Member
- Enter the person’s email address
- Select their role:
- Agent — manages their own deals
- Transaction Coordinator (TC) — manages deals for assigned agents
- Admin — full access to all team deals and settings
- Send the invitation
What invitees see
When someone accepts an invitation:- They click the invite link in their email
- If they don’t have an Oun account, they create one
- They complete the onboarding wizard with their personal and license info
- They’re added to your organization with the role you assigned
Managing invitations
On the Team page, switch between tabs to see:| Tab | Shows |
|---|---|
| Active | Members who have joined and are active |
| Pending | Invitations that haven’t been accepted yet |
| Deactivated | Members who have been deactivated |
TC assignments
Admins can assign agents to transaction coordinators:- On the Team page, click the TC assignment option for a TC
- Select which agents this TC should manage
- Save
Only admins can invite new members and manage TC assignments. Agents and TCs can view the team list but can’t make changes.
FAQ
Can I change someone's role after they've joined?
Can I change someone's role after they've joined?
Role changes are managed by admins. Contact your admin to update a team member’s role.
Is there a limit on team members?
Is there a limit on team members?
There is no hard limit on the number of team members in an organization.
What if someone doesn't receive the invite email?
What if someone doesn't receive the invite email?
Check that you entered the correct email address. The invitation can be resent from the Pending tab. Ask them to check their spam folder.