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Every team member in Oun has a role that determines what they can see and do. Roles are assigned when a member is invited and can be updated by admins.

Role comparison

CapabilityAgentBrokerTCAdmin
Create dealsYesYesYesYes
View own dealsYesYesYesYes
View team dealsAssigned agents onlyAll
Manage documentsYesYesYesYes
Use Homie chatYesYesYesYes
Send for signaturesYesYesYesYes
Sync to SkySlopeYesYesYesYes
Invite team membersYes
Manage TC assignmentsYes
Edit organization settingsYes
Manage officesYes
Create/manage checklistsYesYes
Manage org-level preferencesYesYes

Agent

Agents are the most common role. They:
  • Create and manage their own deals
  • Draft, upload, and send documents for signatures
  • Chat with Homie within their deals
  • Connect their own SkySlope account
  • Sync documents to their TMS
Agents can only see their own deals — they don’t have visibility into other team members’ transactions.

Broker

Brokers have the same capabilities as agents. The role distinction exists to reflect organizational hierarchy and may be used for brokerage-level features in the future.

Transaction Coordinator (TC)

TCs support agents by managing documents and deal workflows:
  • See deals for their assigned agents (set by an admin)
  • Manage checklists for the organization
  • Set organization-level preferences
  • Toggle between their own deals and assigned agents’ deals on the dashboard
TCs are typically assigned to specific agents and handle the operational side of transactions on their behalf.

Admin

Admins have full visibility and control:
  • See all deals across the organization
  • Invite and manage team members
  • Assign TCs to agents
  • Edit organization details (brokerage info, offices)
  • Manage checklists and organization preferences
  • Toggle between “My Deals” and “Team Deals”
Every organization needs at least one admin. Typically, the broker or office manager holds this role.